Shipping policy
At Aramystic, we are committed to providing our customers with fast and reliable shipping services. Please review our shipping and delivery policy below:
1. Delivery Timeframes:
- We offer a standard 3-day delivery time within the UK for all in-stock items.
- All orders placed before 4 PM (UK time) are processed the same day, and anything after 4 PM is processed the next working day.
- Once shipped, your order will reach you in just 2 days.
- Shipping is available Monday through Friday, excluding public holidays.
2. Shipping Rates:
- Free shipping is available on all orders over GBP 25.
- For orders under GBP 25, a flat shipping rate of GBP 4.99 will apply.
3. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery through our courier’s website.
4. International Shipping:
- Currently, we only ship within the UK. For international shipping inquiries, please contact us at hello@aramystic.com.
5. Delivery Issues:
- If you experience any issues with your delivery (e.g., delayed, missing, or damaged items), please reach out to our customer service team via email at hello@aramystic.com or WhatsApp at +447478047794 within 24-48 hours of receiving your order.
6. Warehouse Address:
- All orders are shipped from our warehouse located at: 148, Caistor Road, Grimsby DN37 7JG
We strive to ensure that every order reaches you in a timely and efficient manner. If you have any further questions, feel free to contact our customer service team.